What is it?
Good quality IT support should ease your understandable concerns such as:
- "the impact losing a critical system would have"
- "the constraints that unreliable IT puts on my business"
- "my IT people spend all their time housekeeping and fire fighting, rather than improving systems"
Why should you consider it?
Our experience has taught us a lot about the provision of IT support. So, all of our contracts include:
- Dedicated Technical Manager
- Regular contract reviews
- Guaranteed response times
- Out of hours remote maintenance
- Access to a team of Systems Engineers with 70+ Microsoft accreditations
- Flexible service provision with a 30 day notice period
How can we help?
At Softwerx we have over 10 years experience delivering unique, flexible and cost effective IT management solutions that meet the needs of our customers both now and in the future. We know that no two organisations are the same and don’t believe in the ‘one size fits all’ model common in our industry. We work with our customers to build and deliver an IT management solution that’s right for them. We do this taking the time to understand how their business operates along with its short and long-term goals. Then we ensure that their IT systems support these business objectives.
“Softwerx has been our IT support partner for over 8 years. Their flexible contracts and efficient, friendly technical support team has enabled us to provide an effective IT solution to support our core operations."
Mark Blake, Director of Finance, Fauna & Flora International