Case Studies

Barker Gotelee Solicitors – A Softwerx Case Study

Categories IT Support
Barker Gotelee Logo

Leading regional Law firm receives a guaranteed level of IT Support from Softwerx.

Synopsis

Company: Barker Gotelee Solicitors
Website: www.barkergotelee.co.uk
Vertical: Legal
Core Activity: Solicitors for Business and Individuals
Employees: 20+

The Challenge

As a dynamic and expanding business Barker Gotelee needed a reliable and professional IT Support service that offered flexibility for their employees and a guaranteed service level response.

The Solution

Softwerx proposed a fully-outsourced Helpdesk solution with a single number to call for all issues. Having the ability to cover end-user requests as well as manage complex virtualised systems within one Helpdesk was very important.

The Outcome

With a guaranteed level of professional IT support delivered by Softwerx, Barker Gotelee are now able to confidently concentrate on their own core business.

Softwerx provide us with a comprehensive IT Support service incorporating proactive monitoring and attendance to all Server updates and backup routines.
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Barker Gotelee