Gartner has named Mimecast a Leader in the 2018 Magic Quadrant for Enterprise Information Archiving, for the fourth year in a row, based on their ability to execute and completeness of vision.
Enterprise information archiving (EIA) software combines products and solutions for archiving user messaging content, such as email, instant messaging (IM), SMS, and public and business social media data. This also includes other content types, such as data stored in enterprise file synchronization and sharing (EFSS) platforms, files, website content, and voice.
Company Overview: Headquartered in London, with U.S. headquarters in the greater Boston, Massachusetts area, Mimecast is a public company with data centers located in North America, Europe, Africa and Australia. Mimecast offers global support and sales for its archiving, security and business continuity products.
Product Description: Cloud Archive is the company’s primary EIA offering delivered as SaaS, providing support for e-discovery and compliance use cases, including data protection and recovery.
Market Impact: Mimecast content support includes email, file, SharePoint, OneDrive, IM and social media — although few customers are using the product for content outside of email. In addition to email archiving, Mimecast delivers strong and widely adopted cybersecurity, email continuity/resiliency and targeted threat detection. Mimecast continues to provide strong sales and product enhancements that support a wide range of customer use cases, with aggressive SLAs for email availability and search/discovery of the archive data. Key roadmap items focus on expanding partnerships for e-discovery, ECM and analytics to complement the Mimecast offering, and enhanced supervision/compliance capabilities for regulated customers.
- Mimecast delivers seamlessly integrated modules for archiving, continuity and security as a comprehensive offering for overall email management.
- Mimecast has delivered stable product features and customer-focused go-to-market strategies with expanded capabilities for end-user archiving.
- Setup/implementation, administration and usability/accessibility of information have been highly rated by customers.
- Mimecast does not tightly align product feature sets and roadmap plans to specific industry verticals, in contrast to direct competitors.
- Customers should thoroughly evaluate offerings to ensure that archiving requirements are met, as Mimecast has been slower to adopt newer content types and features.
- Migration and transfer of legacy and historical data have been cited by reference customers as weaknesses.
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